
Emergency plumbing: 24/7 phone line
24/7 phone line for burst pipes, gas leaks and no hot water.
When the water is coming through the ceiling, or the gas smells wrong, or there is no hot water in the middle of winter, the answer is a phone call to 0498 447 264. Gregg keeps his phone on outside hours for genuine emergencies. Working from Dawesley, he is 10 to 20 minutes from most of the Adelaide Hills suburbs he covers.
He will not always be the fastest big-city commercial plumber. He is not chasing volume. What he will do is come out when he says he will, diagnose properly, and fix it. If he cannot make the callout within a reasonable window, he will tell you honestly on the phone and suggest what to do in the meantime.
What this covers
- Burst pipes
- Gas leaks (call 000 first if strong or hissing)
- No hot water in winter
- Blocked toilet in a single-toilet home
- Major leaks and water damage
How Gregg works
- 1
Call 0498 447 264
Gregg keeps his phone on for emergencies outside 7-4. If he can come, he will tell you how long. If he cannot, he will tell you honestly.
- 2
Stabilise first
Isolation is usually the first move. For water: shut off at the main. For gas: shut off at the meter, ventilate, do not switch anything electrical. Gregg will talk you through it on the phone.
- 3
On site
Diagnose, stop the immediate problem, and fix or make safe. Some emergencies need a permanent fix on the day; some need a temporary fix and a proper repair booked for the week.
Recent work

Why Gregg
Local plumber, phone on, 17 years of experience, honest on availability. If Gregg cannot come, he says so on the phone rather than leaving you waiting.
Common questions
What do I do about a gas leak right now?+
If you can smell gas strongly or hear a hiss: get everyone out, shut off at the meter if you can do it safely, do not switch any electrical device on or off, and call 000. Then call 0498 447 264. If the smell is faint, ventilate the area, shut off at the meter, and call.
How do I turn off the water in a burst pipe?+
The mains stop tap is usually at the front of the property near the meter, or inside a garage. Turn it clockwise to shut. If the pipe is above the meter, that will stop it. Take a photo of the burst if you can before you clean up; it helps with insurance.
Is a blocked toilet an emergency?+
If it is your only toilet, yes. If you have another toilet in the house, it is usually next-day, and Gregg will book it in.
How fast can you come out?+
From Dawesley, most Adelaide Hills suburbs are 10 to 20 minutes. Gregg will tell you honestly on the phone. If he cannot come within a reasonable window, he will say so.
